Fido is not only incompetent, but they are violators of Canada’s Competition Act. Here is the recording of the filing of my divorce with Fido. Good thing they have the ‘this call may be recorded for coaching and development purposes’ message, eh? >>>Click here for recording of call with Fido<<< Here are the bullet points of the most horrendous display…
Tag: customer service
Special Cafe People – Part 1
Well, at long last it is time to feature the customers that truly make you wonder whether their parents were asleep at the wheel, or, sadly, whether you yourself are off your rockers. Some of these are your regular customers and you are afraid to ask them directly or the topic is awkward. Others are one-off wack-nuts that come in…
Top Ten Ways to Get Rid of Customers at Closing Time
Everyone who has worked in a cafe for the closing shift knows about one thing all too well – the customers who just don’t seem to understand that you don’t want to stand there and watch them chat after closing. They are usually very well-meaning people but they just don’t ‘get it’. Maybe they haven’t worked in a food and…